Care Instructions

The Rugs is Australia's leading online rug retailer. We are mainly based in Sydney, Australia where we supply rugs to customers across Australia.

  • Always follow care instructions on the label of your rug.
  • Rotate your rug every 3-6 months to reduce uneven wear & tear.
  • Lightly vacuum once or twice a week using the lightest possible setting.
  • Avoid powerful vacuums that may pull fibres loose from the base of the rug.
  • Vacuum the base of your rug occasionally, as dirt can accumulate here as well.
  • Blot spills with a paper towel or colourless cloth, and do not wipe or scrub.
  • For further cleaning tips, please contact your rug cleaning professional.